Happy Returns Partner Directory

Celigo is the leading enterprise-wide Integration Platform as a Service (iPaaS). Named a G2 Best Software, Celigo enables breakaway growth, controlled cost management, and superior customer experiences by ensuring that every process -- at any level of the organization -- can be automated in the most optimal way.

Shipwire operates at the intersection of logistics and technology. As a full-service 3PL provider with a global warehouse network, we fulfill ecommerce orders for direct-to-consumer, retail and dropship channels, making sure to uphold the delivery experience your customers expect along the way. Leverage our cloud-based order and inventory management platform, real-time intelligence tools, and customizable reporting to help your business grow.

Fenix helps retailers transform their shipping into a strategic advantage. Specifically, our platform does 3 things: Significantly improve customer shopping experience with features like estimated delivery dates and post-purchase delivery alerts via emails/sms Enables intelligent order routing to ensure that each order is shipped from the most optimal inventor location Real-time carrier rate shopping in the checkout to select the most optimal carrier for each order By doing the above, we’ve delivered up to 20% incremental conversion, over 75% reduction in WISMO, and 51% incremental shipping revenue for our clients.

Intelligent returns and exchanges software featuring personalized exchanges, AI-image verification, branded resale, and embedded POS app.

Gorgias is the #1 helpdesk for eCommerce. It transforms your customer support into a profit center. With Gorgias, you can manage all your customer service channels in a unified platform integrated with Shopify, BigCommerce, and Magento. Perform powerful Shopify actions (like issuing refunds or editing orders) directly in the helpdesk, and leverage automation to answer repetitive questions with personalized answers. The result is better and faster support for your customers, an efficient workflow for your agents, and more sales for your store.

Listrak’s single, integrated platform gives retailers and brands unmatched channel orchestration. From data unification and identity resolution to personalization and owned channel automation - Listrak ensures you deliver exceptional customer experiences and increased revenue.

Loop is the leading post-purchase platform optimizing returns, exchanges, and reverse logistics for more than 4,000 of the world’s most-loved brands. Through innovative features like Workflows, Instant Exchanges, Shop Now, and Bonus Credit, Loop helps brands unlock cost savings, increase customer lifetime value, and retain more revenue. Loop has processed over 40 million returns and counting.

Manifest provides sustainable ecommerce fulfillment. Oversized 3PL models produce too much waste and resort to cutbacks on the client experience. Manifest illustrates the future of fulfillment by providing sustainable packaging and clear data to teach brands more about their carbon footprint. The future roadmap of Manifest is focused on validating a methodology for sustainable commerce with its partner network including higher education institutions, supply chain infrastructure, and commerce infrastructure. Visit https://manifest.eco/ to learn more.

Founded in 1994, NuShoe is a service provider to the footwear industry. Our three main business segments are a)consumer-facing repair programs, b) handling quality correction issues for brands on inventory that lands in the US and needs to be corrected before being sold and c) processing wholesale and E-com returns for brands through operational outsourcing. NuShoe handles millions of pairs annually in returns and quality corrections. NuShoe Returns processing: • Process the return – inspect, retissue, rebox, return to stock • Credit the consumer • Filter various levels of jobbers, donations, recycling • For some brands, reports on defects for commercialization purposes • Handling both wholesale and Ecom returns • Currently processing 1.5M+ pairs annually

parcelLab is a truly global enterprise post-purchase software provider, enabling brands to increase top-line revenue, decrease operational cost and complexity, and optimize customer experience in an unprecedented way. Our award-winning post-purchase platform empowers brands to transform mundane operational touchpoints into the most differentiated and personalized experiences, creating unique moments of pure joy for their customers.

Pipe17 is an AI-native Order Operations Platform that seamlessly connects hundreds of sales channels, marketplaces, ERPs, 3PLs and warehouse management systems to returns platforms like Happy Returns—delivering omnichannel integration and intelligent order orchestration for high-volume brands and fulfillment providers. Purpose-built for modern commerce, Pipe17 enables businesses to connect new channels in days, streamline multi-channel order routing, automate returns processing, synchronize inventory in real-time across all locations, and proactively prevent customer issues with instant exception alerts. The platform serves both high-volume brands and fulfillment providers who need to synchronize complex commerce operations across multiple systems. Unlike traditional integration tools that only move data, Pipe17 actively manages the entire order lifecycle—from purchase through fulfillment to returns—ensuring every system stays perfectly synchronized in real-time. While other solutions require separate tools for integration and order management, Pipe17 delivers both in a single platform. It handles edge cases automatically, scales seamlessly during peak volume periods, and provides complete visibility with detailed audit trails and analytics. Core capabilities include: • Managed network of hundreds of pre-configured commerce connectors • Automated order routing based on business priorities like inventory availability, location closest to customer and least cost • Real-time inventory synchronization across all connected platforms • Intelligent exception handling with proactive alerts • Comprehensive returns automation that eliminates manual reconciliation