Happy Returns Partner Directory

AfterShip is an all-in-one post-purchase solution that helps omnichannel retailers, and DTC brands spark customer loyalty, boost revenue and reduce operational costs.

Capacity LLC is a leading third-party logistics (3PL) provider offering comprehensive e-commerce and order fulfillment services. Established in 1999, Capacity LLC specializes in helping businesses manage their supply chain logistics efficiently. The company provides a range of solutions, including warehousing, order fulfillment, packaging, shipping, and transportation services, tailored to meet the diverse needs of e-commerce brands, retailers, and wholesalers. With state-of-the-art technology and strategically located fulfillment centers, Capacity LLC enables clients to streamline their operations, scale their businesses, and deliver exceptional customer experiences. Their expertise spans various industries, encompassing consumer goods, health and beauty, electronics, apparel, and more. Capacity LLC's focus on innovation, coupled with a commitment to reliability and customer satisfaction, has positioned them as a trusted partner for businesses seeking seamless and optimized logistics solutions in the dynamic world of e-commerce.

Celigo is the leading enterprise-wide Integration Platform as a Service (iPaaS). Named a G2 Best Software, Celigo enables breakaway growth, controlled cost management, and superior customer experiences by ensuring that every process -- at any level of the organization -- can be automated in the most optimal way.

Shipwire operates at the intersection of logistics and technology. As a full-service 3PL provider with a global warehouse network, we fulfill ecommerce orders for direct-to-consumer, retail and dropship channels, making sure to uphold the delivery experience your customers expect along the way. Leverage our cloud-based order and inventory management platform, real-time intelligence tools, and customizable reporting to help your business grow.

A Unified Platform for Global eCommerce Operations It’s been our mission to create the best end-to-end supply chain platform for direct-to-consumer businesses. ✪ Specialties ✪ ● Direct To Consumer Brands ● ERP ● Inventory Management ● Order Management ● 3PL, WMS ● Product Information Management ● Marketplace

Fenix helps retailers transform their shipping into a strategic advantage. Specifically, our platform does 3 things: Significantly improve customer shopping experience with features like estimated delivery dates and post-purchase delivery alerts via emails/sms Enables intelligent order routing to ensure that each order is shipped from the most optimal inventor location Real-time carrier rate shopping in the checkout to select the most optimal carrier for each order By doing the above, we’ve delivered up to 20% incremental conversion, over 75% reduction in WISMO, and 51% incremental shipping revenue for our clients.

Gorgias is the #1 helpdesk for eCommerce. It transforms your customer support into a profit center. With Gorgias, you can manage all your customer service channels in a unified platform integrated with Shopify, BigCommerce, and Magento. Perform powerful Shopify actions (like issuing refunds or editing orders) directly in the helpdesk, and leverage automation to answer repetitive questions with personalized answers. The result is better and faster support for your customers, an efficient workflow for your agents, and more sales for your store.

Listrak’s single, integrated platform gives retailers and brands unmatched channel orchestration. From data unification and identity resolution to personalization and owned channel automation - Listrak ensures you deliver exceptional customer experiences and increased revenue.

Loop is the leading post-purchase platform optimizing returns, exchanges, and reverse logistics for more than 4,000 of the world’s most-loved brands. Through innovative features like Workflows, Instant Exchanges, Shop Now, and Bonus Credit, Loop helps brands unlock cost savings, increase customer lifetime value, and retain more revenue. Loop has processed over 40 million returns and counting.

Manifest provides sustainable ecommerce fulfillment. Oversized 3PL models produce too much waste and resort to cutbacks on the client experience. Manifest illustrates the future of fulfillment by providing sustainable packaging and clear data to teach brands more about their carbon footprint. The future roadmap of Manifest is focused on validating a methodology for sustainable commerce with its partner network including higher education institutions, supply chain infrastructure, and commerce infrastructure. Visit https://manifest.eco/ to learn more.

Founded in 1994, NuShoe is a service provider to the footwear industry. Our three main business segments are a)consumer-facing repair programs, b) handling quality correction issues for brands on inventory that lands in the US and needs to be corrected before being sold and c) processing wholesale and E-com returns for brands through operational outsourcing. NuShoe handles millions of pairs annually in returns and quality corrections. NuShoe Returns processing: • Process the return – inspect, retissue, rebox, return to stock • Credit the consumer • Filter various levels of jobbers, donations, recycling • For some brands, reports on defects for commercialization purposes • Handling both wholesale and Ecom returns • Currently processing 1.5M+ pairs annually