Automate Returns & Exchanges
Allow customers to return or exchange products via a branded returns portal. Leverage our global network of carriers to offer automated returns pickup, label generation, and 310,000+ returns drop-off locations.
Resources
Collections
- Preferred Portal Partner
- Portal Partners
Categories
- Portal Partners
- Analytics
- Customer Support
- Shipping Solutions
Support
AfterShip
Founded in 2012, AfterShip is a post-purchase SaaS platform for ecommerce, unifying shipping labels, tracking, AI predictive delivery, and returns in one system to automate post-checkout, cut support
Recognized as Built for Shopify, AfterShip connects merchants with 1,300+ carriers worldwide. More than 20,000 businesses rely on AfterShip to turn post-purchase moments into opportunities to build trust, reduce costs, and drive repeat purchases.
"Using Happy Returns on AfterShip Returns has proven cost-effective compared to traditional mail-in returns, resulting in over 6% average savings per order. The adoption of easy return drop-offs is well-received by customers, with almost half of our returns now utilizing this convenient method."
Rui Kojima
Senior Director of eCommerce at Aetrex
Happy Returns and AfterShip
The AfterShip Returns integration with Happy Returns will help brands delight consumers by offering convenient box-free, printer-free returns.
The AfterShip and Happy Returns integration enables a scalable, convenient, multi-touchpoint returns solution that benefits retailers, merchants, and their workflows. Shoppers can now access thousands of Happy Returns Return Bar® locations including Ulta Beauty and Staples for immediately initiated refunds.
Use Cases
Send Proactive Return Updates
Reduce customer inquiries and anxiety with timely return and refund status notifications via email. Boost trust & encourage repeat sales.