Redo

Redo is a Utah-based technology company building the all-in-one ecommerce platform for direct-to-consumer brands. Redo replaces the fragmented stack of post-purchase tools with a single AI-powered system covering returns and exchanges, warranties and claims, package protection, order tracking, shipping and fulfillment, customer support, and marketing. Its returns software is free to merchants, funded instead by optional return coverage shoppers can add at checkout, aligning Redo's success with the brands it serves. More than 4,300 brands run on Redo, and the platform is rated 4.9 stars across 900+ reviews. In 2026, Redo raised an $81 million Series B at a $1.25 billion valuation led by Smash Capital, and acquired ReturnBear to extend returns and fulfillment to more than 100 countries.

With this partnership, Happy Return's 10,000 Return Bar® locations become drop-off options for shoppers from within Redo's return portal. Such a convenient drop-off network, combined with Redo's world class post-purchase platform, gives merchants confidence that they are offering shoppers the best-possible experience while processing returns. When activating the Happy Returns integration inside the Redo platform, nothing else about a Redo merchant's settings will change. Redo's highly-rated service team will handle all setup for you.