- Technology Partners
- Analytics
- Order Management / Inventory Management
- Shipping Carriers
- Shipping Solutions
The Shipping Operating System for eCommerce
Fenix helps retailers transform their shipping into a strategic advantage. Specifically, our platform does 3 things:
Significantly improve customer shopping experience with features like estimated delivery dates and post-purchase delivery alerts via emails/sms
Enables intelligent order routing to ensure that each order is shipped from the most optimal inventor location
Real-time carrier rate shopping in the checkout to select the most optimal carrier for each order
By doing the above, we’ve delivered up to 20% incremental conversion, over 75% reduction in WISMO, and 51% incremental shipping revenue for our clients.
"We chose Fenix because they have an innovative product, and the most important thing is that isis backed by AI and ML, it's actually self-learning and self-improving the algorithm."
Happy Returns and FenixCommerce
FenixCommerce and Happy Returns are partnered to offer the best of breed customer experience through Hassle Free Returns. Fenix Customers get access to HR's Return Bars as well as their convenient returns portal. Fenix has developed an integration with Happy Returns that allows shared clients to use both products seamlessly!