ShipMonk
ShipMonk helps ecommerce brands scale through technology-driven fulfillment solutions. 3PL experts in DTC, B2B, omnichannel. US locations: FL, TX, NY, NJ, NV, KY, CA. Mexico, Canada, Europe.
About ShipMonk
ShipMonk is revolutionizing eCommerce order fulfillment by providing the most personal and attentive fulfillment and inventory management solution for today's global economy. Our multichannel order fulfillment service and inventory management software enables small companies to focus on building their brand and achieving next-level growth. It's how we execute on the promise of our motto: "Stress Less, Grow More."
Moving our business to ShipMonk was one of the best things we did. With Shipmonk we were able to really accelerate our growth, while still maintaining our high standards for fulfillment and customer satisfaction. ShipMonk’s team is reliable, fast-acting, and smart — we couldn’t ask for a better partner!
ShipMonk and Happy Returns
As an Elite partner, ShipMonk has developed a fully supported Happy Returns partner integration that provides superior visibility into returns initiated within Happy Returns and helps eliminate any manual processes for shared merchants!
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Use cases
- Powerful Software (OMS/IMS/WMS)
Gone are the days of the logistics stone age. Here at ShipMonk, we’ve lifted the industry out of antiquated technology and “rent-a-warehouse” business models with our powerfully agile and incredibly intuitive order, inventory, and warehouse management technology. From our frictionless API integrations to automated mapping and bundling, our software is capable of mapping SKUs across various sales channels and bundling an infinite amount of product combinations.
- Intelligent Storage & Third-Party Warehousing
Our third-party warehousing system has been strategically designed to assign specific products to an optimized, designated area, which ultimately results in reduced storage fees. Unlike most third-party logistics and order fulfillment companies, we actually charge daily for storage, so that you only pay for the days you use. Moreover, all of our facilities are equipped with a state-of-the-art security system that keeps your valuable inventory safe and sound.
- Pick & Pack
In addition to an automated order fulfillment system that aids in scrupulous picking & packing, we have the bandwidth to fulfill up to 10,000 orders daily. We don’t believe in charging for unused services, so, with ShipMonk, you’ll only pay for what you use. That is, if you ship one product in one month, you’ll only pay the pick & pack fee for that one product. It’s that simple.
- Custom Packing Procedures
ShipMonk offers custom packing procedures that encompass a wide array of situations. Whether it’s removing manufacturer labels, stripping away bulk packaging, or kitting products into bundles, we can do it all. Occasionally, we’ll receive products that need to be modified, but worry not. While some 3PLs like to focus on fast turnarounds at the cost of a little wiggle room, ShipMonk stays flexible enough to adjust to your needs without compromising on speed.
- Cost-Effective & Flexible Shipping
ShipMonk’s background as a 3PL and our extensive professional network allows us to work some serious shipping magic and provide best-in-class service to our merchants. We join forces with many of the world’s most dependable carriers to secure heavily discounted shipping rates, and these steep savings are passed directly to you and your customers. In turn, you get complete control over your shipping costs and invaluable peace of mind that your orders will always be delivered on time.
- MonkProtect Delivery Protection
Pick. Pack. Ship. Protect. MonkProtect’s Delivery Protection, Automated Claims Portal, and Branded Tracking Page help ensure an unbeatable post-purchase experience for your customers.