About parcelLab
parcelLab is a truly global enterprise post-purchase software provider, enabling brands to increase top-line revenue, decrease operational cost and complexity, and optimize customer experience in an unprecedented way. Our award-winning post-purchase platform empowers brands to transform mundane operational touchpoints into the most differentiated and personalized experiences, creating unique moments of pure joy for their customers.
parcelLab and Happy Returns
Happy Returns and parcelLab provide retailers with a seamless, data-driven returns experience combined with best-in-class post-purchase messaging functionality. By integrating with parcelLab’s returns portal, brands unlock a loyalty-boosting customer experience through Happy Returns’ network of 8,000 drop-off locations, ensuring hassle-free returns, enhanced fraud prevention, and operational savings.