Loop

Loop is the leading post-purchase platform optimizing returns, exchanges, and reverse logistics for more than 4,000 of the world’s most-loved brands. Through innovative features like Workflows, Instant Exchanges, Shop Now, and Bonus Credit, Loop helps brands unlock cost savings, increase customer lifetime value, and retain more revenue. Loop has processed over 40 million returns and counting.

Loop is now Happy Returns’ preferred returns software partner for all Shopify brands. At the same time, Loop is excited to recommend Happy Returns as their preferred partner for in-person, box-free, label-free returns.

Key features now available to more merchants through the partnership include:

• Unparalleled customization and control with Loop Workflows which allow merchants to personalize their return policies to maximize margins
• Sophisticated exchange options, including different priced exchanges and instant exchanges, driving specific outcomes and improving customer satisfaction
• Third-party logistics integrations that enable faster returns processing in the warehouse 
• Item grading and disposition data that help merchants better understand their returns and stop fraud 
• Order, Returns & Exchange Tracking to deliver maximum transparency and customer satisfaction